Tuesday, August 19, 2008

IAF QueueManager: Some chats are not sent to Notes log database

Issue: Not all chats are being logged to the Notes database. Or Notes logging does not work after the user logs off the Windows machine.

Solution: The cause of this is usually that the environment variable is not set on the machine that the QueueBot is running on. This is documented in the QueueBot documentation.
The environment variable NOTESNTSERVICE=1 must be set on the machine running the QueueBots.

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