Friday, September 5, 2008

IMtegrity: After installing, nothing is getting logged

Q: After installing, nothing is getting logged. No error messages, just nothing getting written to the imtchatlog.nsf database. How do I log chats?

There can be three things going on:
Chats get logged and imported OK but you can't see them because you don't have the correct ACL role enabled to see them.
Please check the ACL and make sure you have proper access and the 'ReadEverything' role enabled.

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