Q: Why is Chat logging set to STRICT?
The chat logging type is set to STRICT on purpose in Imtegrity, for various reasons.
- Most of our customers are REQUIRED to log chats due to regulations like Sarbanes-Oxley
- The only way to immediately detect any issues with logging is via strict logging. In relaxed capture mode, things proceed as if nothing has happened, so you'll potentially NEVER find out that logs are not accurately captured.