Wednesday, October 21, 2009

What is the best way to configure Instant Archive Viewer for OCS?

Install and Configuration

  1. Download IAV from Instant Download site. a. Extract contents of zip, run “InstantArchiveViewerInstaller.msi" b. Click on each link, accept all defaults but select “no” to use default app pool.
  2. Configuring write permissions Remove Read only attribute from c:\Inetpub\wwwroot then right click on ITIMArchiveViews and give IIS worker group; read and execute, list folder contents, read, write permissions.
  3. IIS Configurations

For IIS 6 and older versions:

  1. Open the IIS, select the virtual directory and right click on it and select the properties
  2. Select the directory security
  3. Click on Edit
  4. Uncheck the anonymous access.

For IIS 7:

  1. Open IIS Manager and navigate to the level you want to manage
  2. In Features View, double-click Authentication.
  3. On the Authentication page, select Windows Authentication.
  4. In the Actions pane, click Enable to use Windows authentication and disable Anonymous.
  5. Configure your App pool for Classic mode


4. Admin Connection Settings Navigate to ITIMArchiveViews/Admin/Index.aspx in Default website right click and browse to view the app.

a. Basic Settings Tab:

  1. Add the IP or FQDN and Connect using one username and password that has access to your AD (refer to older web.config, if this is a reinstall)
  2. Uncheck “Enable anonymous users…
  3. Test connection, if succeeds-scroll down and save. If unsuccessful try the IP verify the username and password, different IP or FQDN.

b. Database Settings Tab:

  1. Add the IP or FQDN and Connect using one username and password that has access to your SQL server using SQL Authentication (refer to older web.config, if this is a reinstall)
  2. Test Connection, if success-scroll down, save. If unsuccessful see http://faq.instant-tech.com/2009/03/i-cant-connect-to-sql-server-using-one.html

c. License Tab

  1. Add license key provide by Instant Rep. (You can use the same license key from version

d. Database Settings Tab

  1. Test chat viewing in browser: http://fqdn/itimarchiveviews/index.aspx. (This will work on a machine in which the logged on user has a sip uri only)

e. Extended Search Tab: For Accessing all archives of all users

  1. Click the browse Icon and select and add the user name or group
  2. Click Commit changes, save and Test chat viewing in browser: http://fqdn/itimarchiveviews/index.aspx. (This will work on a machine in which the logged on user has a sip uri only)

f. Discovery Tab: For running, exporting and Saving Queries

  1. Click the browse Icon and select and add the user name or group
  2. Click Commit changes, save and try the Preview URL link to view the project maintenance Page.
  3. All users/Between Users Tab and Add user to query and search

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