Thursday, October 28, 2010

Installing IMtegrity on an IBM Sametime 851 "logging server" server in a multi-server IBM Sametime server environment

There are many situations, within multi-server IBM Sametime deployment, where a Sametime administrator may need to capture all of the Sametime chat conversations that take place on the local Sametime community server, regardless of whether the conversation was initiated on the local server or a remote server. 

For example, if 2 IBM Sametime community servers are located in different locations, possibly Switzerland and China, then in earlier releases of Sametime it was standard practice to install chat logging on both servers.  However, it might not be feasible, or possible, to install chat logging on both servers, and the administrator of one server may need to install chat logging on one server, and have it capture all of the chat conversations on that server, regardless of the 'home' server of the user, or the location of the user who initiated the conversation. 

With IBM Sametime 8.5, it is possible to configure the logging properties of the Sametime server to capture all chat conversations that are brokered by the community server, regardless of the location of each user.  This functionality is not specific to Instant IMtegrity, but is available at the local Sametime server level, and enables a Sametime administrator to capture all of the chat conversations that traverse the local server. 

Previously, when installing Instant IMtegrity in a mixed multi-Sametime Server environment or "logging server" (for example: logging only on the home servers of those users who require logging), it was required to install IMtegrity on each Sametime Server in your Multi-Sametime Server environment.

Here is a link to an IBM article that describes the various IBM Sametime logging properties:


1. Install IMtegrity using the standard IMtegrity default installation options

2. After installing IMtegrity, will need to change the following setting in the Sametime.ini file located in the Domino Directory:

ST_LOG_ALL_CHATS=1

3. Restart your Sametime server to have the new option recognized
 

Wednesday, October 20, 2010

Issue In Accessing OCS AV URL On Remote Machine

Some time during accessing the URL of OCS AV application on remote machine, we get the user name and password windows each time, some time even after giving user name and password, we are not able to access the URL,


















so to fix this problem please take the folllowing instructions:

1. Add the URL in Interanet zone



















2. Click on close and then close the broswer
3. Again open the browser, and type the URL for OCS AV web application and hit enter.

Friday, October 1, 2010

What's new for Instant Archive Viewer for Microsoft OCS

Instant Archive Viewer for Microsoft OCS

Instant's Archive Viewer for Microsoft OCS is a very useful tool to search, retrieve, and report on conversations and content within the Microsoft OCS system. Visit our website for more detail:
http://www.instant-tech.com/Archive_Viewer_OCS.cfm

What's New in Build 3.0.49 for Instant Archive Viewer for Microsoft OCS?

Instant Archive Viewer for OCS Version 3.0.49 is now available and comes with a gamut of helpful enancements and fixes. Here are five new items that have been introduced.

1. Charting and Reporting
          Instant Charting and Reporting for Microsoft OCS will create animated, interactive charts quickly and easily in order to measure traffic in your Microsoft OCS system. Display high level information organized by year or drilled down to the hour; Quickly filter usage by users and export them to Excel; View browser based reports from LCSLOG, LCSCDR, QOEMETRICS, ACDDYN and RTCCONFIG OCS database tables hosted from SQL server. For more information visit our Instant Charting and reporting for Microsoft OCS Web page at http://www.instant-tech.com/Charts.cfm


Inbound Calls by hour shown above
View Live Live Demo


Download Instant Charting & Reporting for OCS Datasheet


2. Improved Active directory browsing


We've made some small changes to the Active Directory picker. The Active Directory picker is available on the Extended Search and Discovery tab of the Admin page for browsing users and groups to access the Extended Search and Search and Discovery Page. It is also available for searching users/groups in active directory to search key words in conversations.We now allow administrators to choose how you would like to find the users in Active Directory via a drop down menu. The drop down menu has three choices: First name, Last Name or login name/samacount name.

Search and Discovery Active Directory Browser Search by First name example
  


3. Time zone differences between server and local machine
This small updated feature allows the Instant Charting for Microsoft OCS module to compensate for the local time zone of the local machine viewing Charts when there is a difference in time zone between the Server and local machine. It is a setting located in the Basic Settings tab of the Administrator options page.


GMT Time zone differential between server and local timezone setting shown



4. Enhanced debugging



5. New look and easy navigation