Wednesday, May 11, 2011

Installing SSL certificate in Apache Tomcat 6.0

Take the following steps to install the SSL certificate in Apache Tomat 6.0:

1. Stop the Apache Tomcat 6.0 service from the Services applet located under Control Panel.
2. Go to the following directory:
  [Apache Tomcat 6.0 Install Directory]\Tomcat 6.0\conf
3. Open the file "Server.xml" in any text editor
4. Locate the following snippet:


5. Uncomment the "Connector" tag
6. If you have the certificate key store file then the block should look like the following screenshot

7. If however you have the certificate and certificate key file then the block should look like the following screenshot

8. Save the file.
9. Start the Apache Tomcat 6.0 service, now you should be able to access the URLs over HTTPS.



Tuesday, May 10, 2011

Changing Display Name of Queue in Web Client

To change the display name take following steps:

1. Browse to the web client directory, typical location is [[Tomact 6.0 Installation Folder]]\webapps\ITFramework\webclient
2. Open the files: api.html and chatapi.html in a text editor
3. Locate the following code snippet:

4. Highlighted value refers to the display name which gets displayed in chat window. In our example we set the highlighted value to "Instant Sales"