Tuesday, May 10, 2011

Changing Display Name of Queue in Web Client

To change the display name take following steps:

1. Browse to the web client directory, typical location is [[Tomact 6.0 Installation Folder]]\webapps\ITFramework\webclient
2. Open the files: api.html and chatapi.html in a text editor
3. Locate the following code snippet:

4. Highlighted value refers to the display name which gets displayed in chat window. In our example we set the highlighted value to "Instant Sales"

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