Thursday, January 31, 2013

Refresh Documents in Instant Queue Logs Database


There are several situations where when the design of Instant Queue Logs database is updated, existing documents need sto refreshed so that the fields will recompute.

The following is the procedure to refresh the selected documents in Instant Queue Logs database.
  • Open the Instant Queue Logs database through Lotus Notes client.

  • Browse to a view in which the documents needs to be updated. Lets take example of view 'Agent Availability By Agent & Date'
  • Select all documents in the view (CTRL+A)
  • From the Lotus Notes menu click ‘Actions --> Administration --> Refresh Selected Documents’ to refresh the existing logs to recompute with the updated design

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